Create a Patient Account

Institutional staff now have the ability to create patient accounts in JoinCareTeam. Institutional staff consists of the site Admin, Sub Admins, and Providers. Creating a patient account requires a minimal set of data: name, DOB, mobile phone number, and email. All the patient needs to do is confirm their account and sign-in.

JoinCareTeam recommends patient accounts are created by the Admin or Sub Admin(s). 


1. Navigate to the Create Patient tab at the bottom of the left-hand-side toolbar

2. Fill out the patient's information: First Name, Last Name, Date of Birth, Mobile Phone Number, Email

3. Click Save

4. Look for the notification, "Patient Created Successfully

All fields must be filled out in order to create the patient account.

NOTE: If a provider creates the patient account, the patient will only be affiliated with that specific provider and show up in that provider's patient list only. The Admin or Sub Admin(s) will not be able to see that patient in the book appoinment list for future consultations.